1. Delivery Time: 10-15 Working Days (Working days refer to days on which officially business is conducted). Business Days are days excluding Saturday’s, Sundays, Govt Holidays or any other local holidays.
  2.  Weight: The maximum weight of items allowed in a single order is 500 grams. Larger orders are split into multiple packets and then shipped to the customer.
  3. Order Confirmation: After an order is placed on Healthmedsrx.com, the customer service team sending out an order confirmation email. As a customer, you need to confirm this email so the we are able to process your order. Upon order confirmation, order processing starts.
  4. Order Tracking: Once the payment is approved, your order is referred to our shipping department for further process. Once shipped, the customer is provided a tracking code. A customer can use this tracking code to track the order.
  5. Regular Updates: Our customer service teams strive hard to provide you with regular updates regarding your order information via email and over the telephone regularly.
  6. Order Arrival: The order is delivered directly at your door steps. In case your order delivery is late, you are provided timely updates accordingly by the customer service team.
  7. Shipping Rates: The shipping price may vary between $18.00 to $30.00 based on shipping address of the customer.
  8. Updating Shipping Address: Address to shipping address shall be entertained within 48 hours of placing the order. No changes to shipping address shall be done once the order is sent for the shipment.


Once you place an order with Healthmedsrx.com, you get an order confirmation email/call from our customer service team. As a customer and recipient of the order you are required to confirm the order details so that order can be processed further.

Once the order is confirmed and payment is processed, the order is sent for shipment. Once shipped, you are provided with a tracking number. You can use this tracking number to track the status of your order. All the shipments are directly honored from the location of manufacture of the medications and shipped by approved vendors. The medications are approved by various regulatory authorities.

The order is delivered right at the door step of the customer.

For more information, please contact us at [email protected].