mandates prescription on its certain medications that require prescription. The customer support team may contact you in case some/all medications in your order require prescription. Medications for which a prescription is mandatory are only dispensed after a prescription copy is provided to To provide us with a valid copy of prescription, a customer can provide us the copy of such prescription via email or fax.

A valid prescription is the one:

  1. That is written in English and provided by a licensed practitioner’s located in customer’s jurisdiction.
  2. That is clear and shows the names of medications clearly and may/may not have intake schedule written.
  3. In case a customer order additional items/medications (that need prescription) in the existing order. A separate prescription for the respective items is mandatory.
  4. The prescription copy shall reach within 4 days of placing an order. In case, a customer fails to provide prescription copy; the order will be cancelled automatically.
  5. Online health assessment, medical prescription will not be accepted.
  6. All the medications available on are manufactured in FDA approved facilities. The medications are safe and approved in country of origin.
  7. Some medications and OTC medication that do not require prescription may be shipped to other countries too.
  8. is not the manufacturer of the medication. All orders placed on are served though licensed vendors having approved medical facilities.
  9. All the processes related to a customer order are monitored by the team of qualified experts and pharmacists.

Mode for communication w.r.t order prescription:

  1. Fax us prescription at +1-888-927-8897.
  2. Send scanned copy of prescription to [email protected]
  3. Call our customer Support team at +1-888-927-8897.